Our Policy

Notice Period & Minimum Stay

  • Unless explicitly written in one’s agreement, there is a ‘lock-in’ period of 6 months of stay in all SANDREE HOME houses.

  • If the tenant moves out of SANDREE HOME house without completing 6 months, he/she will be required to pay an amount which is equivalent to one month’s rent, for not serving the lock-in period. The rent here corresponds to the rent on the last occupied bed/room/house.

  • Tenant has to provide at least 10-days’ of notice while vacating, without exception at any point in time, any shortfall in notice period will be charged on a pro-data basis where the fees would be equal to the no. of days of shortfall of the 10 day period.

  • For clarity, if a tenant moves out before 6 months of stay & doesn’t provide any notice, he/she shall be charged one month and 10-days’ rent (one month rent for lock-in breach, 10-days’ rent for shortfall of notice)

  • If a tenant has not completed lock-in period in the house, but he/she has stayed for 6 months continuously in multiple SANDREE HOME managed properties, then a discount of 50% of one month’s rent would be given on the lock-in charges.

Minimum lock-in period

  • You are required to serve a minimum lock-in period of 6 months*, or else you can vacate the house before 6 months* after paying one month’s rent as lock-in period breach.

Tenant will be required to pay the following non-refundable charges to SANDREE HOME towards the services mentioned below.

 

Please note that:

 

  • These charges should be paid at least two days before the license start date.

 

  • SANDREE HOME will not be responsible for any delay in police verification or execution of leave and license agreement due to delay from either the Tenant, Owner or the police.

 

  • If during the tenure of the stay, the tenant shifts to another house managed by SANDREE HOME, then the charges will be applicable to tenant..

 

  • These charges will be applicable once again to the Tenant at the time of renewal / re- execution of Leave and License agreement.
  • Deposit Payment Terms
  • Tenant needs to pay one months of rent as security deposit.
  • Tenant is required to pay a part of the security deposit, referred as the token deposit, at the time of booking. The remainder of Security deposit post booking need to be paid before the license start date or entry to our house. The security deposit paid is mentioned in the rental agreement. Security / token deposit can be paid either by cash or online.
  • In the case where a tenant chooses to make an internal transfer or upgrade his/her current booking type, the difference in the amount of security deposit will be expected to be paid by the tenant before him/her making the actual transfer. In case the new rent is lower, the difference  in security deposit is adjusted against the following month’s rent

License Start Date

  • The rent will start from license start date, provided at the time of booking.
  • The license start date can only be within 10 days of the available date.

Payment Terms

  • Tenant needs to pay the rent in advance, on or before the 5th of every month.
  • In case, the tenant is moving into a SANDREE HOME property in any month, the rent for that month (for the remaining no. of days in that month) has to be paid within 5 days of move in date e.g. for a move in on 15th, rent should be paid on or before 19th.

Late payment charges

  • From 6th to 10th of the month: INR 500
  • From 11th to 15th of the month: INR 200 per day for every day of delay.
  • Non-payment of rent post 15th of the month would result in breach of tenancy terms and the tenant would be required to vacate the scheduled premises immediately.
  • If the rent is not received by the due date as per the policies, SANDREE HOME is at liberty to report the delay or non-payment to credit agencies which can impact the tenants credit score.

Your rent covers

  • Monthly rent & Maid service to clean house.
  • Fixed Furnishing charges
  •    Apartment/society maintenance charges wherever applicable.
  • Monthly Water charges
  • Monthly Electricity Charges
  • Monthly Cooking Gas charge

Your rent does not cove

  • Monthly DTH and Internet charges
  • Refilling  Cooking Gas charges
  •   Any additional furnishing that’s not part of the SANDREE HOME package
  • Club House or Other Amenities, if charged by the Society, are not included in the SANDREE HOME package and it is at the sole discretion of
the Society to allow/not allow tenants to use common society facilities.
  •   Anything not mentioned in the “Your Rent Covers” Section

“FOOD IS NOT PROVIDED AND NOT INCLUDED IN THE MONTHLY RENT“

Additional SANDREE HOME Benefits

  • Installed DTH / Satellite TV / Cable connection
  • Installed Internet (based on availability and feasibility of ISP during home listing)

Payment options

  • Online via debit card/credit card/internet banking
  • NACH (auto debit from bank account)
  • Referral credits ( up to 95% of the payment can be done through available credits )

Refund on cancellation

Cancellation before license start date
If Tenant cancels before license start date, the security deposit will be 50% refunded.
If Tenant cancels after paying a small token amount, the token amount will not be refunded.
If the tenant doesn’t pay the remainder of the security deposit within his/her said start date, the booking will be auto cancelled. The tenant can choose to re-book. The token money can not be refunded or if Tenant want to re-book than it can adjusted.
Cancellation after License Start Date
If booking is cancelled after entry to the house, then lock in breach charges, notice period shortfall charges, renovation charges etc as per the policies will be applicable.

Refund on move-out

The security deposit shall be refunded, after deduction if any as per SANDREE HOME policies, within 1 bank working day from the day of move-out.
If the tenant decides to move out before completion of lock-in period (6 months of stay) with SANDREE HOME, one month’s rent for lock-in breach will be charged, assuming 10-days’ notice is given.
  • Tenant has to serve 1 month of notice period without exception, any shortfall in notice period will be charged as uninformed.
  • If a tenant moves out within 6 months without giving 10 days of notice, then rent for 1 month and 10 days will be deducted.
  • Any unpaid rent, utility payments will be deducted from the security deposit.
  • Tenant has to pay for damages, on actual, in case there’s some damage to the property or it’s belongings.

Refund Mode

  • All refund shall be processed via cheque  or online transfer.

Refund Timeline

  • Any type of refund will be made by cheque and tenant have to collect it from our respective office.
Move-in date can be rescheduled to any day as long as it is after license start date.
If the tenant decides to move-in before license start date then the license start date will be preponderated to the move-in date.The rent shall be calculated according to the License start date clause.
If the move-in date is postponed the rent will start as per the Security Deposit and license start date clause. However, the utility charges and other charges will be charged from actual move in date.
Token and Security deposit need to be paid before license start date.
Documents for e.g.:- address proof, identity proof, proof of employment, photograph etc. and profile need to be submitted before the move in date. If document and profile is not submitted  on time then tenant will not be able to schedule move-in.
Bed will be automatically released and will be available for booking to others if any of the previous two conditions on Token/Security Deposit payment and Document upload is not complete.
Tenant needs to schedule his move-in prior to actual moving into the house.
The agreement shall be delivered to the tenant within 2 working days of moving in.
Move out needs to be initiated by the tenant.
Tenant need to ensure his presence on the scheduled move out date else the damages, if any, listed by the inspection team would be considered final.

Move-out date changes

License End Date :
  • On opting to move out, the tenant shall be asked to choose a License end date.
  • The tenant can choose license end date up to 45 days in advance.
  • The settlement charges etc. will be calculated based on the license end date.
  • The tenant can move out any time before license end date.
Move Out Date:
  • The Tenant will also be required to choose a Move Out date.
  • The Move out date can be any day on or before the license end date.
  • The tenant needs to choose the move out date so that Official handover of the keys, Move Out inspection etc. can be handled accordingly.
Rescheduling:
  • Move out Date can be postponed by the tenant, up to a maximum of 7 days from the License end date. in this case, the license end date also gets shifted to the Move-Out date
  • Once License end date is selected, the Move Out date can be preponderated any number of times, But the license end date will remain the same.
Cancellation of move out request:
  • Move out request can be cancelled up to one day before scheduled Move Out date subject to availability and if the bed/room/house is not available, then the tenant can request for an internal transfer.
  • A charge of INR 200 will be applicable if the cancellation request is being made in cases where there is a continuing rent default at the time of providing the move out request.
  • Any Internal transfer is not chargeable.
  • No charges are applicable except for the difference in Security Deposit, if present:
  • Bed swapping within the same room.
  • Room change within the same house.
  • Room booking to a Bed booking.
  • House booking to a Room booking.
  • No guests are allowed to stay overnight.
  • Guests of opposite gender are strictly prohibited to entry in society or house.
  • The host tenant shall be held responsible for the conduct of his/her guests in the premise & its consequences thereafter. Any financial losses incurred shall be borne by the host tenant.
  • It’s advised that tenant seeks his/her flat mate’s approval prior raising such requests so that it doesn’t cause any inconvenience to them. In case the approval is not obtained, the tenant is expected not to host any guests.
SANDREE HOME houses are located in various location across West Bengal, India in reputed society and safe locations. In order to maintain a peaceful environment of the society, nuisance or misconduct of any kind including but not limited to playing loud music beyond the permitted time limit, drinking/smoking in society corridors/ premises and consumption of illegal and banned substances are not allowed in SANDREE HOME houses.
Visitors of the opposite sex are strictly prohibited inside the society or house.
Internal issues/ fights among the tenants are better resolved among roomies. Involvement of  is not beneficial and hence undesirable.
In the event tenant breaks any rules as stipulated herein or as contained in the leave and license agreement, SANDREE HOME on behalf of the owner, reserves the right to, issue appropriate notice including but not limited to Eviction notice to the tenant or charge a penalty amount of 5000 INR or more at its sole discretion.
  • The tenant shall be responsible for his/her belongings in the Scheduled Premise and neither the owner, SANDREE HOME nor it’s vendors shall not be held liable/ responsible for the same.
For general maintenance and/or showing the scheduled premises to any prospective tenants, SANDREE HOME shall keep an extra key of the scheduled premises. It is hereby advised to all the tenants to keep their valuables locked inside the cupboards and not to leave them unattended.

Home Furnishing

In the case of theft/loss and damage of any furnishing or appliance or furniture in the house , all the tenants staying at the scheduled premises at that point of time shall be held responsible.
A reasonable sum shall be deducted from security deposit of tenants towards compensation of the loss/ theft and damage or an amount as mentioned in cancellation & refund policy. In case the recovery amount exceeds the security deposit, the tenants shall be liable to pay the amount.
For general maintenance & showing houses to other tenants, SANDREE HOMES’s employees or its affiliate agents may keep a copy of the keys of your house. We advise you to keep your valuables locked inside the cupboards & never leave them unattended in open places.
We shall not be responsible for any theft or accidental damage to your valuables in case of an untoward incident.
  • Keys for the main door of the house and particular rooms are provided to all tenants.

 

 

  • On losing the keys, the tenant can make a duplicate key by himself/herself or request SANDREE HOME to do the same. In case, the

 

tenant requests SANDREE HOME, a charge of INR 200 will be levied in addition to the actual cost incurred for making a duplicate key.

 

  • All issues reported within 7 days of move-in in dashboard (verbal communication to anyone would not be sufficient) would be charged as below:

 

           – First tenant move in to a House – all house/room/bed level to SANDREE HOME
           – First tenant to a Room but not first tenant to a House – all house level to existing tenants, room/bed level to SANDREE HOME
           – Subsequent tenants to a Room – all house/room level to existing tenant, bed level to SANDREE HOME

 

  • All issues (non structural) post 7 days to be borne by tenants

 

 

  • SANDREE HOME is not responsible for the maintenance of any appliances that are fitted in the house, that the tenant has rental although

 

on demand SANDREE HOME may provide maintenance service and the same will be charged to the tenant.

 

  • Pets are only allowed in the houses that show up on search once you select the “Pet Friendly” filter on the website.

 

 

  • SANDREE HOME will not be liable for the upkeep of the pet or in the event any damage/ harm is caused to any co-tenant or co-tenant’s pet.

 

Also, the owner of the pet will be liable to pay the cost of any damage caused to the property due to their pet.
The purpose of this policy is to ensure that the information of / provided by any Users visiting the Website is stored in accordance with the applicable laws. The information stored in such manner shall be protected by SANDREE HOME Services Private Limited (“SANDREE HOME”) via a secure server software…
  • The services that SANDREE HOME provides to User are subject to the following TOU. SANDREE HOME reserves the right to update the TOU at any time without notice to User…